CygNet's Professional Services team supports customers in all aspects of their deployment of the CygNet Enterprise Operations Platform. Our project implementation staff is available to deliver turnkey solutions, post-implementation project support, and on-site program support and project management. CygNet personnel have an average of 17 years of relevant industry experience - such as SCADA system replacement - coupled with deep understanding of the CygNet product family. Professional Services consultants deliver results that dramatically reduce the risk of cost and schedule overruns.
Delivering High Quality, Efficient Implementation
The professional services team utilizes CygNet CompleteSM, a customer success model based on rapid product configuration and an intuitive implementation methodology, which result in the delivery of a quicker time to value and beneficial use of CygNet EOP.
CygNet CompleteSM features a unique professional services implementation methodology which leverages the common experiences of more than 100 energy customer installations. Getting a production quality system up and running fast and effectively means the customer begins accruing benefits as soon as the system is operational. Our rapid implementation process leverages industry standards and common requirements with minimal system programming and development - which results in less business disruption than custom-built software alternatives.